The following articles apply to researchers.

The Project Management Office provides organization, guidance and direction for your project needs. Exceptional results are achieved by standardizing and adhering to current Project Management Institute, processes and guidelines; all with the satisfaction of the customer in mind. 
Target Audience:
Provides technical resources to large scale Enterprise Projects, Initiatives.
Target Audience:

​Qualtrics is a robust online survey-building tool that is highly customizable and easy to use. With the Qualtrics Research Suite, you are able to build and distribute your survey, analyze and report on your results, and collaborate in real-time in an easy to navigate web-based interface.

Send general health research related inquiries to ctri-support@ucsd.edu for assistance.

A secure web application for building and managing online surveys and databases. Services available to all UC San Diego faculty and staff, and to users outside the organization who have sponsorship from UC San Diego faculty.

Target Audience:

A single portal to resources, expertise & best practices for the Research Community.

Target Audience:
We offer tools to support your largest and most complex research program and projects. 
Target Audience:
​The Service Desk is designed to be your first point of contact in resolving issues that interrupt your workflow. Service Desk can also process requests for specific services that you need.

TechConnect is designed to be an extension of IS services within the Professional Schools community. It is intended to promote a streamlined in-person experience with the aim to fix most easily solvable technical issues. It does not replace existing workflows, especially those that require higher level intervention. 

Target Audience:

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

3help@health.ucsd.edu

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.